FOIL FAQ - Timeline of Request

How long will it take for the request to be processed?

Answer: Requests should be competed, whether granting access to the record, denying access to the record with an explanation for denial, or sending a confirmation that the request was received with the date the department will make the decision about access, a week from the day the request was submitted (5 Business Days). The date one receives or is denied access should not be greater than 20 days after the request was received by the governmental agency. If an agency needs more than 20 days to complete a FOIL request, the agency must give an explanation for the delay.